Your privacy matters here
How Axenora safeguards your personal data in our Australian flower shop
What information we collect
We collect only what is necessary for orders, deliveries, and customer support. Information may include contact details, order preferences, and address data submitted when you buy or request flowers.
-
→Full name and contact details
-
→Delivery and billing addresses
-
→Order history and bouquet preferences
-
→Payment information (processed securely)
-
→Feedback, questions, or custom requests
Your information is stored securely, and only accessible to staff involved in order fulfilment or customer care.
How we use your information
We use data solely to process orders, arrange deliveries, improve our services, and contact you if needed about your purchases or requests.
Personal data is never sold to third parties. Marketing communications are opt-in and can be stopped at any time.
Your rights and choices
You may access, correct, or delete your data at any time by contacting us. You’re also entitled to withdraw consent or restrict specific uses.
Right of access
Request a copy of your data at any time.
Right to correct
Ask us to update any inaccurate data.
Right of erasure
Request to remove your personal data fully.
Right to portability
Ask to move your data to another provider.
With whom we share data
Data is only shared with trusted parties for delivery services or secure payment handling.
All partners are screened to meet privacy and data protection requirements under Australian law.
How we keep data secure
We rely on encryption, access controls, and regular staff training to safeguard personal information at every step.
Data is never stored for longer than necessary, in line with our strict retention policy.
Contact for privacy
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61328395019
Email: content@axenora.world